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Enquiry - Enrolment Services

Your complete student journey, managed

Balancing intelligent automation with meaningful human interactions, we’ll nurture your target student groups from initial enquiry to application, through to enrolment and beyond.

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What We Do


Our enquiry-to-enrolment services are our most comprehensive, combining our range of conversion and admissions services into a single package. Suitable for
institutions that want to streamline their student journey and offer a seamless student experience from first review to final offer and enrolment. We’ll work with you to
audit your existing processes and create a solution that transforms daily operations and maximises outcomes for your institution.

Personalised conversion communications

We provide omnichannel outreach and engagement to your prospective students, handling enquiries from the first interaction through to enrolment, nurturing your future students with personalised communications at every stage of your student journey.

Full-service admissions support

Take your admissions process further with end-to-end support. From reviewing applications to scheduling interviews and issuing offers rapidly, we help you move quickly and efficiently so prospective students stay engaged and choose your university with confidence.

Smarter insights, powered by propensity modelling

Stay ahead of changing student behaviour with data-led decision-making. Our UQ platform analyses thousands of data points, including integration with your student records system, to predict conversion outcomes and deliver personalised communications at scale.

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H2 Build Social Presence

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Communications
sent to future students

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Applications processed
for partner institutions

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Enrolments with partner
institutions

“Within eight weeks of partnering with UniQuest, we cleared a backlog of several thousand applications, restoring turnaround times to our standard SLA.”

 
Lisa Davies,
Associate Director of Internationalisation & Admissions,
University of South Wales
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Who We Support

We service all student cohorts, including undergraduate, postgraduate, home, and international, working with university teams across the student journey ecosystem.

Marketing and Communications

We help marketing and communications teams to deliver personalised communications to prospects, speaking in your institution’s tone of voice to deliver consistent, on-brand messaging across contact channels, including website chat, email, and more.

Recruitment & Admissions

We work with recruitment and admissions teams to help them get through admissions processing backlogs, strengthen their offer-making capabilites, giving students the clarity and confience to choose to enrol at your institution.

University Leadership

We work with senior leadership and the directorate to inform future strategy and planning for departments. Using a combination of your systems and our UQ platform we provide data-led insights and future cohort modelling.

Discover our range of enrolment services

Admissions Support

Short or long term assistance during busy periods

Short or long term assistance during busy periods

Offer
Conversion

Convert more offers into confirmed enrolments.

Convert more offers into confirmed enrolments.

Enquiry Management

Personalised, scalable top-of-funnel support that drives results

Personalised, scalable top-of-funnel support that drives results

Retention Services

Stay one step ahead of student attrition.

Stay one step ahead of student attrition.

Short-Term Solutions

Delivering rapid, reliable, high-quality support when you need it most.

Delivering rapid, reliable, high-quality support when you need it most.